Clock-In / Clock-Out Configuration

You can now decide whether providers see Clock-In and Clock-Out buttons on their session notes, and whether recording those times is required before a session can be rendered. Two configuration settings control this for your whole organization, on both web and mobile — useful for capturing accurate session times and supporting EVV.

Turning the Settings On

• Go to Profile picture --> Configuration settings.

• Under the Session Note settings section you'll find two related settings:

  • Show Clock-in/Clock-out buttons on session note — the main (parent) setting. When enabled, Clock-In and Clock-Out buttons appear on session notes on both web and mobile; when disabled, they're hidden everywhere. You can turn this on by itself.

  • Clock-in/Clock-out required on Session note — the sub (child) setting. When enabled, recording clock-in and clock-out becomes mandatory before a session can be rendered, on web and mobile.

• Save your changes.

Picture 1: Configuration settings — the two Clock-in/Clock-out settings under Session Note settings

How the two settings relate:

• Turning on the child setting automatically turns on the parent.

• If only the parent is on (child off), the buttons appear but recording the times is optional for rendering.

• If both are on, the times are required to render.

On the Web

When Clock-in/Clock-out required is on and a provider clicks Complete without recording both times, the system blocks rendering and shows: "Please record clock-in and clock-out time before rendering the session."

On Mobile

When the times are required, the mobile session-note flow walks the provider through clock-in, data collection, and clock-out.

Notes:

• These settings apply across both the web and mobile apps.

• They work alongside EVV: capturing clock-in/clock-out times supports accurate visit verification (see "Managing and Submitting EVV Visits").