Please follow the instructions below to create non-billiable appointments that do not require a client when scheduling.
First, you will need to go to Masters > Appointment Type and make sure that the appointment type you are using has the Client Required box unchecked:
Once you save the appointment type, navigate back to the Scheduling tab and select an available date and time to schedule your non-billable appointment.
You will now be able to leave the client name blank after selecting your non-billable appointment type
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