Syncing Files from Your Clearinghouse

When you sync your clearinghouse, Theralytics pulls the latest files — such as electronic remittances (ERAs) and claim responses — from your clearinghouse into the system. The Sync Clearinghouse window shows this happening in real time as a background job, so you can watch its progress or close the window and let it finish on its own.

Starting a Sync

The Sync Clearinghouse window while a job is running

What the Window Shows

• Job number and status — a new run starts every time you click Sync Clearinghouse, and each run is labeled (for example, Job #1) with its own status badge. A running job shows IN PROGRESS. If you click Sync Clearinghouse again while a job is still running, the second run is added as its own job with a QUEUED status and starts once the one ahead of it finishes.
• Processed / Succeeded / Failed — live counts of how many files have been handled, how many were pulled in successfully, and how many failed.
• Per-file events — as each file is pulled from the clearinghouse, an event is added to the list. Until the first file is processed, you'll see "No per-file events recorded yet. Events will appear here as files are pulled from clearinghouses."

Closing the Window Without Stopping the Job

• A sync can take several minutes, so we recommend clicking "Close (job continues)" and letting it run in the background rather than waiting with the window open.
• Closing the window doesn't stop the sync — the job keeps running, finishes on its own, and the results are ready when it's done.