Once claims have been submitted once and/or been moved to the Submitted Claims tab, Theralytics will give you the option to resubmit them as corrected claims with a resubmission code and reason. You will need to follow up with your payer for more information on whether claims require a resubmission reason and code .
Please follow the instructions below to learn how to submit corrected claims.
To start, you will need to navigate to Billing and select Claims.
Next, select the Submitted Claims tab and filter out the claims that you would like to resubmit. We recommend filtering by payer.
From this tab, select the checkmark next to the claim you would like to submit and then click the Batch EDI Generation button. You can select more than one claim if you would like.
The system will give you a pop up window and allow you to select one of 4 resubmission reasons and codes.
If there has been a payer response on this claim, you may also see a Payer Claim control number in this window on the right.
Once you select submit, the claim will be resubmitted based on the resubmission code selected. Please be aware that this pop up window will only appear for claims that have already been submitted and appear in the Submitted Claims tab. If a claim is moved to Ready to Bill and submitted from there, it will be submitted as a new original claim.
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